Advanced IT Support & Cyber Security Package for Scaling Businesses

A fully managed Advanced IT Support & Cyber Security Package with enhanced threat detection, integrated security controls and structured reporting. Built for scaling businesses that require stronger protection, operational visibility and predictable monthly costs without reactive firefighting or fragmented security tools.

Extended Detection and Response (XDR)

Enhanced threat detection across endpoints, identities and cloud services, with prioritised alerting and guided response actions. Suspicious behaviour is correlated to reduce noise, improve visibility and shorten time to containment through structured XDR capabilities.

Security Awareness and Human Risk Reduction

Structured security awareness training with measurable outcomes. Users are trained to recognise phishing, social engineering and credential abuse attempts, reducing internal exposure and strengthening your first line of defence.

Advanced Email and Endpoint Protection

Layered protection across email, user devices and cloud identities. Advanced filtering, behavioural analysis and XDR visibility reduce exposure to phishing, ransomware and credential compromise while maintaining operational continuity.

Predictable Commercial Investment

Gain enhanced security and dedicated IT management without unpredictable billing. Your monthly investment covers system support, proactive patching and advanced threat detection.

You receive full financial transparency, allowing you to budget for IT and security without worrying about hidden operational costs.

Request Your Custom Quote

Briefly tell us about your IT needs below to receive a custom quote and a complimentary security audit. There is no commitment and zero obligation.

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Who the Advanced Package Is Designed For

The Advanced package is built for growing organisations that handle sensitive commercial data and require a higher standard of active threat detection. It is the ideal fit for businesses looking to elevate their security posture beyond basic antivirus, ensuring staff are trained and endpoints are actively monitored against modern threats.

Expanding Businesses

Established teams requiring robust security controls, Microsoft 365 governance and active threat detection to protect their scaling operations.

Multi-Site Operations

Organisations operating across multiple offices that require centralised monitoring, enforced security policies and consistent protection across all locations.

Distributed and Hybrid Workforces

Businesses relying heavily on Microsoft 365, cloud platforms and remote access, where identity security and device compliance must be actively controlled.

High-Value Data Environments

Companies storing financial data, client records or intellectual property that require layered protection against phishing, ransomware and credential abuse.

Security-Mature Leadership

Management teams that require measurable reporting, incident visibility and structured oversight rather than informal or reactive support.

Integrated Security Strategy

Organisations that require security controls to operate as a coordinated system rather than isolated tools, with monitoring, response and user protection working together under structured oversight.

What is included in the Advanced IT Support & Cyber Security Package

Review the services, security controls and support features included within the Advanced package baseline below. If your organisation requires specific add-ons, higher assurance controls or bespoke technical configurations, highlight these when contacting our team so we can tailor the final proposal.

What is included in the Advanced Package.
Service	Status
Security by Default Remove security guesswork by making protection automatic, consistent, and non-optional	Included
Endpoint Management Continuous health monitoring and silent automatic repairs for every device.	Included
Patch Management Reduce security risk and keep your systems protected with consistent, automated updates across all devices and applications	Included
Endpoint Protection Prevent malware, ransomware, and credential theft before they impact your users or disrupt operations	Included
Email Signature Management Maintain consistent branding and compliant email signatures across every user and device	Included
Microsoft 365 Management Simplify user management, control costs, and keep your Microsoft 365 environment running efficiently	Included

Package Selection Guidance

The Advanced IT Support & Cyber Security Package is designed for organisations where risk and operational complexity have increased, and baseline controls are no longer sufficient. It strengthens security maturity through extended detection and response (XDR), structured security awareness training, and deeper visibility across endpoints, email and cloud services.

If your environment requires structured IT support with integrated baseline security and predictable monthly cost, the Professional package remains the correct fit.

Where governance requirements, formal assurance, and executive-level accountability are mandatory, the Enterprise package provides the highest level of oversight, reporting and control.

You can compare coverage and scope within the IT support packages comparison to confirm the right level for your organisation.

Secure Onboarding and Transition

Onboarding is delivered through a controlled transition plan. Scope is confirmed first, risk is assessed and documented, and service ownership is transferred only after agreement and secure access handover.

Free Security Audit

Free audit to confirm users, sites, systems and immediate risks across all locations, then produce a scoped transition plan with no commitment.

Risk and Control Review

Control review of identity, email, endpoints and backups, documenting priority gaps and practical fixes required before ownership is transferred.

Onboarding Proposal

Delivery plan and proposal covering phases, roles, timelines, XDR configuration and awareness training, with clear reporting cadence and costs.

Controlled Go-Live

After agreement, access is secured and tooling is deployed in phases, controls enforced, XDR monitoring configured, and reporting starts from day one.

Advanced IT Support & Cyber Security Package FAQs

How is this package different from the Professional tier?

The Advanced IT Support & Cyber Security Package introduces extended detection and response (XDR), structured user awareness training and deeper operational reporting. It is designed for organisations where baseline controls are no longer sufficient and enhanced threat visibility is required.

How does reporting work within this package?

The Advanced IT Support & Cyber Security Package includes a structured monthly security report covering incident activity, control status and risk trends. Incident summaries are provided when events occur, and additional reporting can be arranged where required.

Does this package require a long-term contract?

The Advanced IT Support & Cyber Security Package is delivered under a clearly defined service agreement with agreed notice terms. Contract length and commercial structure are confirmed during the proposal stage following the free security audit.

How long does onboarding take?

Following the free security audit and agreement, onboarding for the Advanced IT Support & Cyber Security Package is delivered in planned phases. Timelines depend on environment size and complexity, but transition is structured to avoid operational disruption.

Can this package support multi-site and remote teams?

Yes. The Advanced IT Support & Cyber Security Package is structured for organisations operating across multiple locations or hybrid environments, where consistent policy enforcement and centralised monitoring are required.

Can the scope expand as our organisation grows?

The Advanced IT Support & Cyber Security Package is structured to scale alongside user growth, additional sites and increasing system complexity. Scope adjustments are formally documented to maintain consistent security coverage and reporting standards.

Is this package suitable for regulated sectors?

The Advanced IT Support & Cyber Security Package provides structured controls, reporting and managed detection suitable for many regulated environments. Where formal compliance frameworks or executive-level assurance are mandatory, transition to the Enterprise tier can be assessed during the proposal stage.